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Print Studio Pro settings window disappeared

monomen
Apprentice

Hello,

 

I am using PSP version 2.1.0 with a PRO-100 printer and Photoshop Elements 14.

 

When I go into PSP, the settings window has disappeared.  I have tried re-installing PSP and restarting but that was no help.

 

Luckily the settings I normally used were saved somehow.

 

I have searched for a solution for this problem but I haven't had any luck.  Has anyone been able to fix this problem?

 

Thank you.

6 REPLIES 6

jrhoffman75
Legend
Legend

Try clicking the little triangles.

 

Capture.JPG

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Unfortunately, there are no little trianges.

 

PSP example.jpg

jrhoffman75
Legend
Legend
Uninstall 2.1.0 and download/install 2.0.2.

2.1.0 does not work for me on W7 machine but 2.0.2 works fine.
John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I'm on a Mac, not Windows.  What is the previous version for Mac?  I found a refernce to version 2.0.3 on a Canon Thailand web site.  Is that the version I want?  If so, do you have a link for downloading it? 

My problem may not be the same as yours then. But, you can download 2.0.3 here: probably the site you found.

 

Capture.JPG

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Hello,

 

I thought I should share the solution with whoever is reading this.  

 

It turns out that the borders on the right and bottom of the window hide and show the settings window and the photo tray.  If you move the cursor past the border, it turns into the two headed arrow and will resize the window.  You also have to click on the border itself - it's narrow so it's easy to go past it and resize the window.

 

My confusion could have been avoided if the UI was designed better but there's little hope of that happening.

 

 

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