01-06-2020 11:39 PM
01-07-2020 09:24 AM - edited 01-07-2020 09:26 AM
You purchased something used, so its history is iunknown.
Google says code 5100 is a problem with the ink carriage?
There isn't much more you can do besides installing the new printhead, inks, cleaning the decoder strip and performing a general inspection.
If turning it off, unplugging, (waitng a few minutes), reconnecting to power and turning it back on doesn't help you may have purchased someone else's problem.
The manual suggests performing all the steps you tried. If those don't help, to contact support.
01-14-2020 01:50 AM