05-28-2021 07:11 AM
Help. For some reason my Pro 9000 Mark II is adding a yellow tint around my images. At first I had the images on a pure white background and thought maybe for some reason it wanted to print white as yellow, so i selected the subject and placed it on a transparent background and it is still printing yellow. I have tried several papers, have saved as PSD and as TIFF, tried from front source and rear source and it always does the same. I recently changed some cartridges and moved my printer to a new location. But it seemed to be printing fine before. This issue has never come up in the many years I've had the printer. Problem is I have to make 12 prints for an exhibit in a few days and it is too late to outsource them. If anyone knows how to resolve this issue I coud really use the advice.
05-28-2021 01:13 PM
Run a nozzle check and see how that prints.
What software are you printing from?
05-29-2021 01:45 AM
Hi. I did all that and I finally got in touch with Canon Tech Support yesterday and after several attemps with the same result he suggested I print from a different program (I was printing from Photoshop) and we quickly discovered that the yellowing doesn't occue if I print from Preview or Lightroom so there seems to be some issue with my photoshop settings or a compatibility issue. Although this is a bit strange since I've ALWAYS printed from photoshop with this printer. Anyway, I was relieved to know that the problem wasn't printer related!!
Thanks for your response though.