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PIXMA PRO-200 PP&L Closing During Printing and Not Printing

TysonWine
Apprentice

I'm currently unable to print form Professional Print and Layout. 

I uninstalled and reinstalled the software. I uninstalled the printer and searched for it, reinstalled it. PP&L still lists two old versions of the printer - plus two new versions, one of which I believe is a wireless direct version. Whenever I select "Print," the Job Manager opens and the main window disappears. The job never prints, but doesn't state there is an error - merely states "standby" in the window. 

The IP address stated on the printer matches the new and old IP addresses listed in the list of printers.

Any suggestions welcome!
#pixmapro200 #professionalprintandlayout

2 REPLIES 2

Danny
Moderator
Moderator

Thanks for joining the conversation, TysonWine!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

I am using Windows 11 Home Edition and connecting over Wifi.

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