Pixma Pro 100 options very limited

[pah512]

I'm running a Mac with OS 10.9  The print options seem very limited as well as confusing. Not only can I not add my own

presets, I can't even choose between color or vlack or white! I've reinstalled the printer, but same results. Would it help to

uninstall the entire Canon Utilities folder and reinstall once more? Many thanks in advance. pah

[jrhoffman75]

We will need more info to assist. What program are you using to print from.

[pah512]

Whether I print from Mac mail, a webpage, or Photo Shop CS 5, which I still prefer to Print Studio Pro, the options. remain
limited . PSP, by the way, seems to function perfectly from within PhotoShop. Thanks, JR. if I could add attachments, you'd
have a better sense of what I'm talking about. Best, Peter

[jrhoffman75]

[jrhoffman75]

The capture image I added is what I can get from the IE11 print button. I am using Windows, so the driver may be different in Mac OS. Sorry I can't help.

[pah512]

Hi, JR
yes, different driver, but many thanks for your efforts. Best, Peter

[ebiggs1]

No matter whether you are on a Mac or a Win machine, you should get a very similar screen.

[pah512]

Hear E.B.

Interesting. Mine doesn't resemble that at all. Thanks. pah

[jrhoffman75]

This is just a guess, because I am not using a Mac system, but perhaps are you using the MacOS printer driver rather than the Canon driver? Did you install the driver using the CD that came with the printer?

[pah512]

In fact, I've installed the Canon driver twice, but at this point, I'm tempted to dump the entire Canon utilities folder so that I can make a completely fresh install. In fact, I'll do it now, though I don't have high hopes. I'll let you know. Thanks, pah