10-02-2017 10:32 PM
I am trying to set up a new pixma pro 100 printer using my Mac (10.12). I successfully set up the printer via wifi and installed the driver and the computer has located the printer, but when I follow the instructions to launch the IJ Printer Utility I hit a dead end.
I have tried the following two approaches:
1. Via system preferences > printers > canon pro 100 series > options & supplies > show printer webpage > utilities
All I get as utilities are confirm lan settings and language selection. No head alignment etc.
2. Via Mac HD > Library > Printers > Canon > BJPrinter > Utilities > Canon IJ Printer Utility
All I get is a message "There is no printer available"... but clearly there is a printer available, since I can talk to it via the system preferences.
What do I need to do?
Solved! Go to Solution.
10-02-2017 11:01 PM
I have not yet tried printing - I believe it will print fine, but that is not the issue. I would like to do the head alignment, but I can't seem to get access to that utility.
10-02-2017 11:10 PM
Nothing happens when you click this?
If not, try reinstalling driver or give Canon a call at 1-800-OK-CANON
10-02-2017 11:25 PM
09-16-2019 04:10 PM