11-24-2020 04:46 PM
Hello. I have a Pixma G-1200 and a Pixma Pro-100 printers. I have to reinstall everything in my PC (running Windows 10). I installed the 8-BPC driver and the XPS driver. If I go to settings->devices->printers, I found the two drivers listed under Printers & scanners for the Pixma G-1200. If I do the same for the Pixma Pro-100, only the XPS driver is listed. Is that ok even thou I installed both drivers for the printer or I am doing something wrong? Your help will be apprecited.
11-24-2020 07:12 PM
Go to an app where you can select printers and see if both the Pro-100 and the Pro-100 XPS are seen
11-26-2020 03:29 AM
Only the XPS driver is listed for the Pixma Pro-100. That is what I find strange, i expect both drivers to be listed but only the XPS driver is listed. For the Pixma G-1200, I also installed both drivers. And for that printer I can see the two drivers listed.
11-26-2020 07:34 AM
That does seem strange. Delete the driver you see n Programs &Features and reinstall the regular driver and then the XPS driver.
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