02-05-2021
02:13 PM
- last edited on
02-05-2021
02:20 PM
by
Danny
With Pro9000 Mark II, I'm getting orange flashes in groups of 4.
I've managed to coax it into printing 2 times, at least once by replacing a near-empty cartridge.
(I haven't resorted to the "unplug for 10 minutes" advice posted previously.)
But there's this: loud clicks which may have started simultaneously with the bursts of orange flashes.
They're single clicks, at maybe 10-15 second intervals, during the "prime the pump" phase of things.
Suggestions?
02-23-2021
12:43 PM
- last edited on
02-23-2021
12:45 PM
by
Danny
Hi DDale,
It would appear that your PIXMA Pro9000 Mark II would require service. You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.
To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). If you would like to take part in this option, please call our Sales Department at (866) 443-8002. They're available weekdays and Saturdays after 11 AM ET (8 AM PT). Let them know you have been working with technical support and the Canon Upgrade Program was offered.
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