07-05-2023 06:34 PM - last edited on 07-05-2023 06:37 PM by Tiffany
Hi everybody,
For some reason I cannot for the life of me print 4x6 stock matte or glossy.
My Pro 9000 MKII start to feed but stops and will not complete, then I get a notice on my Mac desktop that the paper jammed. If I shut down and start up, so called jammed paper rolls out.
I can print any other size 5x7 on up with no issue.
My desktop is a Mac running Catalina 10.15.7
I have run as many cleaning and alignment options available through software maintanence.
I have to print 4x6 pics on larger paper in order to work around this horrible issue.
I'm very open to suggestions to help me through this.
07-05-2023 08:13 PM
What feed are you loading the paper in?
07-05-2023 10:27 PM
The top feed.
What do you think?
07-05-2023 10:32 PM
I have a Pro-100. I also have problem with 4x6. If I feed one at a time it usually works.
07-06-2023 08:11 AM
I’ve tried single sheets and the same thing happens. Is it possible to insert 4x6 paper from the rear feeder of the Pro 9000 MKII?
I’d like to give that a try if possible to see what happens.
07-06-2023 08:32 AM
@Rondo20 wrote:I’ve tried single sheets and the same thing happens. Is it possible to insert 4x6 paper from the rear feeder of the Pro 9000 MKII?
I’d like to give that a try if possible to see what happens.
Don't know. I know the Pro-100 paper guides don't close enough for 4x6.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.