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PIXMA Pro9000 Mark II Can't print 4X6 photo paper

Rondo20
Apprentice

Hi everybody,

For some reason I cannot for the life of me print 4x6 stock matte or glossy. 

My Pro 9000 MKII start to feed but stops and will not complete, then I get a notice on my Mac desktop that the paper jammed. If I shut down and start up, so called jammed paper rolls out.

I can print any other size 5x7 on up with no issue.

My desktop is a Mac running Catalina 10.15.7

I have run as many cleaning and alignment options available through software maintanence.

I have to print 4x6 pics on larger paper in order to work around this horrible issue.

I'm very open to suggestions to help me through this.

5 REPLIES 5

jrhoffman75
Legend
Legend

What feed are you loading the paper in?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

The top feed.

What do you think?

jrhoffman75
Legend
Legend

I have a Pro-100. I also have problem with 4x6. If I feed one at a time it usually works. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I’ve tried single sheets and the same thing happens. Is it possible to insert 4x6 paper from the rear feeder of the Pro 9000 MKII? 

I’d like to give that a try if possible to see what happens.


@Rondo20 wrote:

I’ve tried single sheets and the same thing happens. Is it possible to insert 4x6 paper from the rear feeder of the Pro 9000 MKII? 

I’d like to give that a try if possible to see what happens.


Don't know. I know the Pro-100 paper guides don't close enough for 4x6.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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