Canon is absolutely shocking. In effect, my prisine, current model Pro-1000 is destined for the landfill. Not even recycling... you have to lug it to the trash. Where and how you do that with a 70lb printer is your problem. An hour on hold, and I get through to tech support. He tells me error 7400 means service, but there is NO AUTHORIZED SERVICE any longer!!! You could try to recycle it with Canon, but their site doesn't actually allow that. So it's junk. Canon will give you a discount on a new one. I get put on another half hour hold to speak to sales. MSRP of $1299 less 10%. That's it. No way to fix it and the same price some are being sold for on the internet. My printer has lived a pampered life. Never moved. A few prints a month. Gulped ink and filled maintenance cartridges to clean the head. Over $1000 in new ink cartridges in the drawer, not even counting what's in the printer. And Canon's only option is to throw it out.
