PIXMA Pro Series 100-on Mac Issues changing paper type

[Valentinah225]

I want to print on Online Labels clear matte sticker paper. But it does not give me different options for paper media type. I donladed the latest drivers and  still. Can someone help me?

[jrhoffman75]

Welcome to the forum.

Downloading the driver is only half of the process. Have you installed gthe IJ Series version of the printer driver in the Printers & Scanners module?

Can you post a screenshot of the printer driver?

What software are you trying to print from?

[Valentinah225]

Hi I am so new to this. How do I check that?

[jrhoffman75]

Hello. Sorry it took so long to get back to you.

Go to System Preferences->Printers & Scanners and see if you see something like this:

[Valentinah225]

Sorry just saw this yes I see that

[jrhoffman75]

Okay. Looks like the pribter is installed properly.

What software are you trying to print from? Do you know how to take a screenshot? Can you post a screenshot of the print dialogue of your software?