PIXMA PRO-200 Paper setting matches loaded paper but printer says it's wrong

[MAC3]

I'm trying to use8.5" x 11" Canon Premium Pro Matte and set the print profile to Photo Paper Matte but on the printer

I set letter and Matte but it won't print it says paper setting wrong. I tried the printer setting Pro Premium Matte A but that too doesn't work?

Help ... I need to print something in a hurry!

[Patrick · Accepted solution]

Hi MAC3,

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to contact a Technical Support Representative.