11-30-2023
01:27 PM
- last edited on
11-30-2023
01:35 PM
by
Danny
I have two Pixma Pro 100 printers. The first one started printing with the colors "off". I'd remove the printer and add it back and it would work for awhile, and then just completely quit printing accurately. Then, the 2nd printer did the same thing. I was printing holiday cards. The first card printed with the correct colors, and the 2nd one was off. I've removed the printers via System Settings > Printers, and then deleted the Canon drivers, unplugged my USB cords from the printers, and reinstalled the drivers. Also, when I turned my printer on and plugged in the USB port, the printer just showed back up in my list of printer, with no actual "installation of choosing my driver". Prior to Ventura, I could see all of this.
The colors are still off. I don't think I have the right printer driver. With Ventura 13.6.1, I can't tell if I'm using the AirPrint or the Canon driver. All I see is driver 16.80.0.0. I'm at a loss and hope someone can help me out! TIA.
Solved! Go to Solution.
12-20-2023 11:57 AM
16.80 was recently released and states support for Sonoma added.
I am assuming a nozzle check prints correctly.
One thing to try in Printers & Scanners is put the mouse pointer on the Pro-100 box, hold down Control key and press trackpad. A window should open; select reset printing system. That will clear everything and allow you to re-add the printer from scratch. That sometimes clears up printing issues.
11-30-2023 01:33 PM
As an added note, I also recalibrated my monitors. I'm using Canon ink.
11-30-2023 01:43 PM
Also, Color Sync is not checked, but Canon Color Matching is checked, under Color Matching. I thought I previously had Color Sync checked.
12-18-2023 12:47 PM
Hi,
When you select the printer in printers and scanners, under kind it should either show airprint or the Canon driver. If it shows airprint, click to open the dropdown so you can select the Canon driver instead.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12-19-2023 05:55 PM
Thank you for your reply. For whatever reason, I do not have the option drop down of choosing between Air Print and the Canon driver, like I used to have. After wasting a lot of time and ink and paper, I finally let the printer manage the colors, and they were coming out accurate. This is totally of how I have always printed in the past. Something is screwed up, but I have no idea how to fix it. I'm convinced I'm on AirPrint, but just can't find a way to turn it off.
12-19-2023 07:38 PM
Go to Printers & Scanners and select the right arrow for the Pro-100. That will show you the driver that is installed.
If you don't have the Canon driver select add printer and wait. Could take several minutes for the Canon driver to appear.
12-20-2023 11:29 AM
This is what shows on mine:
12-20-2023 11:57 AM
16.80 was recently released and states support for Sonoma added.
I am assuming a nozzle check prints correctly.
One thing to try in Printers & Scanners is put the mouse pointer on the Pro-100 box, hold down Control key and press trackpad. A window should open; select reset printing system. That will clear everything and allow you to re-add the printer from scratch. That sometimes clears up printing issues.
12-20-2023 12:07 PM
Does that remove ALL of my printers, including my HP? If so, I don't want to do this until I have the time to reinstall everything. I'm hoping this option just removes the Canon.
12-20-2023 02:34 PM
I don't know the answer to that question.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.