PIXMA PRO 100 ARRIVED. COMPUTER COULD NOT DETECT PRINTER

[VITRUVIUSMAN]

TROUBLE SHOOTING STEPS TAKEN:

1) Downloaded the driver from CANON

2) Also tried the CD installation

3) Rebooted computer each time

3) Checked Devise Manager- PRO-`100 was not listed

4) Checked all USB ports were active/working fine.

Computer could not detect printer. I have 3 other canon printers all work fine

CANON support could not figure out way, sending a replacement, thinking something is wrong with the printer circuit board

Does anyone else have a clue as to what could be blocking this?

New printer arrives in a 3 days. We will see if I have a problem installing then.

[shadowsports]

Connecting the printer to another computer (MAC or PC)  would have been my next step.

Sounds like you are trying to connect directly via USB, so I might have tried another cable as well before assuming the printer was defective.   

If you tried these things we wouldn't know as they were not listed in your troubleshooting steps. 

[VITRUVIUSMAN]

Yes, good point. I also did try a different USB cable... no dice...no detection. Canon will send a replacement, should arrive tomorrow or day after.  I will let you know