I've been using my Pixma P-100 for a year now and have been very pleased with it. It replaced a PRO-9000 that I used with no problems for about five years.
Yesterday it printed everything with a heavy green hue when I select any photo paper in the printer driver. When I select "Plain Paper" it prints correctly ... no green at all.
Here's what I have done:
1. I removed all Canon software, including the printer driver.
2. I deleted every directory associated with Canon
3. I searched the Registry for anything from Canon and removed it.
4. I rebooted the computer.
5. I downloaded the latest software from Canon for the P-100 and installed it.
6. I removed and visually checked all ink cartridges ... they are all at least half full..
7. I performed a "cleaning" cycle.
8. I did a nozzle check. All patterns look perfect and the colors are what they should be.
9. I checked the printer's color management. It is set to "Automatic" and there are eighteen profiles listed.
Nothing changed. When I select "Plain Paper", the photos print correctly. When I select any of serveral photo papers, there is a heavy green hue over everything.
I'd use this as a workaround but the photos are not photographic quality, even if I actually print them on photo paper with paper selected to "Plain Paper" in the driver.
I printed the same photo from three different programs, and the identical thing happened, so it's not the application software that is causing this.
I have officially run out of options. Does anyone have any idea what the problem might be?
Grrrrandpa
