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Need Help, Canon TA-20 Hass Error EC21-2F51

philwrw
Apprentice

I tried calling Canon, but there not picking up. I purchase exactly one year ago, and it's been less then one year since the printer was delivered. Today I got this error code EC21-2F51 and printer will not work. 

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

TA-20 error codes.

Canon : imagePROGRAF Manuals : TA-20 : List of Support Code for Error

This is a good number:

Canon Support
1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST

What I would recommend is logging into My Canon.  Register your product and use the support options offered in the portal.  Not sure what number you dialed,, so try the above number.  

~Rick
Bay Area - CA


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