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MacOS 13 to Canon Pixma Pro 100 ERROR

christinamsart
Contributor

When I try to print from my Mac to my canon pixmapro 100 printer it won't print. It pops up an error with a yellow error sign but nothing else. No code or explanation. They are connected to the same network and the ink levels aren't low. I redownloaded the drivers and other software from canon and it didn't seem to resolve. I can print fine from other devices. Very frustrating that I can't figure out this tech stuff. If anyone has suggestions let me now. 

PICTURE BELOW

5 REPLIES 5

christinamsart
Contributor

ERROR2.jpeg

Download and install the latest driver from the Canon support site: 16..60.0.0

 

I just tested my Pro-100 with Ventura MacBook Air and it printed fine.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

danielihumes
Apprentice

Having the same issue too I even deleted the printer from my Mac and tried to re add it and now it won’t even fully connect.

it detects it but now i get a error message with that too 

You want to make sure you have the most up-to-date CUPS driver from our site here: https://canon.us/42vD404 

Try this: 

1. Download and install the driver from Stephen’s link. 
2. In the Printers & Scanners app reset the printing system. 
3. Add the printer in Printers & Scanners. Wait for the Canon IJ Series version to appear. It could take several minutes. The first printer that appears is usually the Apple AirPrint version. You don’t want that. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic
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