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Loading Canon Printer Pro software

Osprey
Apprentice

Have downloaded the installation software (zip file), but when I run it (even as administrator) it will start and then freeze.  OS is Win8.1. Have even shut down the firewall. Same problem. Anyone experience the same issue  - have a suggestion for getting around this. Just purchased a Pixma  Pro 100.  Thank you.

 

Osprey

1 ACCEPTED SOLUTION

ebiggs1
Legend
Legend

You have to have the original DVD that came with your camera installed before you can d/l and re-install it from Canon.

I don't know why, that is just the way Canon did it.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

View solution in original post

5 REPLIES 5

ebiggs1
Legend
Legend

You have to have the original DVD that came with your camera installed before you can d/l and re-install it from Canon.

I don't know why, that is just the way Canon did it.

EB
EOS 1DX and 1D Mk IV and less lenses then before!

Thank you. I removed all Canon items I could find, then reinstalled and  Print Studio Pro loaded and worked, at least for Photoshop.  For some reason, did not for Lightroom.  Doing some analysis to see if I can determine why.

 

Thx again.

 

Osprey

You find it under "File -> Plug-in Extras" in Lightroom

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

When installing did you tell it to do both LR and PS?

EB
EOS 1DX and 1D Mk IV and less lenses then before!

jrhoffman75
Legend
Legend

If you don't have the original CD you can go here:

 

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_1d...

 

Download the EOS Solution Disk

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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