Loading Canon Printer Pro software

[Osprey]

Have downloaded the installation software (zip file), but when I run it (even as administrator) it will start and then freeze.  OS is Win8.1. Have even shut down the firewall. Same problem. Anyone experience the same issue  - have a suggestion for getting around this. Just purchased a Pixma  Pro 100.  Thank you.

Osprey

[ebiggs1 · Accepted solution]

You have to have the original DVD that came with your camera installed before you can d/l and re-install it from Canon.

I don't know why, that is just the way Canon did it.

[jrhoffman75]

If you don't have the original CD you can go here:

http://www.usa.canon.com/cusa/support/consumer/eos_slr_camera_systems/eos_digital_slr_cameras/eos_1d...

Download the EOS Solution Disk

[Osprey]

Thank you. I removed all Canon items I could find, then reinstalled and  Print Studio Pro loaded and worked, at least for Photoshop.  For some reason, did not for Lightroom.  Doing some analysis to see if I can determine why.

Thx again.

Osprey

[jrhoffman75]

You find it under "File -> Plug-in Extras" in Lightroom

[ebiggs1]

When installing did you tell it to do both LR and PS?