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Just got the Pro 10 colors are completely off

JenL256
Contributor

I previously owned the Canon Pro 9500 II, loved it, colors matched my screen perfect. Prints from my photo lab also match monitor and Pro 9500 prints. 

 

The print head died on me, so I decided to upgrade to the Pro 10 and now I'm completely frustrated. Tried printing some photos and the colors are different and much darker. Using the same paper and settings as before.

 

The bigger problem, I use my printer for graphics works too and the colors are not even close. A few of the designs look passable, but others are completey different. Colors look fine on my monitor and other devices and printed on the Pro 9500 II as I see them on the screen. But, on the Pro 10, they're way off. Aqua now looks blue, neon green is printing a dark kelly green, red looks darker, etc. I'm using Epson Prestation Paper (only coated thin paper I've found) on the 9500, I would use the setting for Matte Paper standard quality with excellent results. Tried Matte Paper and also plain paper settings on the pro 10 and can't get them to look right.

 

I know the colors were fine before, never had a customer complain, but now nothing matches. I've upgraded printers before and there's always subtle differences in the print quality but this isn't even close.

 

Any suggestions? FYI, I'm using Paint Shop Pro X6 to print.

 

 

 

 

30 REPLIES 30

Wait!  Do you have the Pro-10 as your OP stated or the Pro-100?

And tell me you did do all I asked you to do? _____________ Yes, No.

EB
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