07-23-2024 07:38 PM
Hello Everyone,
This is my first time purchasing a Canon printer, with all my training, I've always had Epson printers but when considering buying my own printer for an upcoming event where we will be doing on-site printing and just my own test printing I thought I would switch to Canon since a lot of people have told me the nozzle clogging is less of an issue on the canon and I am not a tech person. I'm more of I learn what I need to know and I can do my own scanning and printing.
I've already had a few issues with this printer I had to contact tech support since the drive I set it up with did not come with any icc profile. It took us an hour to properly set it up, and even then, I still can't do a head cleaning or nozzle check via my computer. I felt bad once i got the ICC profile i said thank and disconnected. I tried to do a test print. I always use ICC profiles. The intro box came with 5 Canon pro luster papers. I did one where the computer manages it, came out good. I did one with the Canon Pro Luster ICC profile and it came out horrible.
I am feeling so frustrated and defeated.
Can anyone help out there with what I am doing wrong? I am considering returning this printer if I cant figure it out.
Thanks ahead of time.
Star
03-18-2025 03:15 PM
Hi starm,
Were you able to resolve this issue? If not, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your PIXMA PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
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