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Occasional Contributor
Posts: 5
Registered: ‎01-14-2016

I have a new ipf6400 and would like to leave it on

I have a new ipf6400 and would like to leave it on, but the only options I see are auto shutdown after 4, 8 or 12 hours.

 

Anyone know other options?

 

Thanks.

Moderator
Posts: 554
Registered: ‎06-05-2013

Re: I have a new ipf6400 and would like to leave it on

Hi Canonperson,

Thank you for posting!  
While our forum community members are welcome to chime in, Canon does not provide direct support for imagePROGRAF series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.


Occasional Contributor
Posts: 5
Registered: ‎01-14-2016

Re: I have a new ipf6400 and would like to leave it on

Well, actually the idea that I could (and should) leave this printer on was provided to me today by tech support at 1-800-OK-CANON. He spent about half hour answering my questions. Unfortunatly, I didn't ask exactly how to do what he recommended. 

 

Hopefully, he was not the only tech support person who didn't the memo about not providing support.

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