cancel
Showing results for 
Search instead for 
Did you mean: 

I cleaned the print head and ink absorber and now I can't print at all

StacyJax
Apprentice

I have a Canon Pro9000. For a long time I have been able to print but it was always a bit light. The print test would be split in two for each color, darker on the top than the bottom. Then I couldn't print because I was receiving a message about my ink absorber pad being full. I removed and carefully cleaned the print head and ink absorber with water, hoping this would solve both problems.

Now I get what you see here. I've done the nozzle cleaning twice, along with a couple deep cleanings. The test pattern never changes from this.

Also, I should add that I have been using recycled toners for quite a while now. I suspect they might be a problem for my printer, both with printing light and now printing nothing at all. Or, maybe I need to replace the print head. I'm looking for guidance on what to do next before I spend money needlessly. Thanks.test pattern.jpg

1 ACCEPTED SOLUTION

shadowsports
Elite

Greetings,

I'm sorry you are in this dilemma.  Neither of the items you "cleaned" are considered serviceable by the end user.  The ink absorber once full typically shuts printing down until the service counter is reset.  The tool to do this is also not provided by Canon to the general public, but almost anything can be found on the internet.  Not sure when you got your 9000. but its been around for quite a while.  Its going on 14 or 15 years now.  I would not be surprised if it's printhead had decided to give up.  3rd party inks are likely fine, but Canon ink will in the majority of cases always work better and provide consistent results.  I wouldn't spend any $$$ on this printer.  Its not classic, but I guess somewhat vintage.  If you've owned it for 10 yrs or more...  you have received your money's worth from it.  I know the 9000 and MKII are highly prized amongst long time owners.  I just can't recommend (with a good conscience) that you pour more $$$ into something and end up disappointed.  New printheads are costly.  If you buy one and it doesn't work out, that would be a real bummer, as that money could have been put towards a newer device.  Tough decision.  Good luck.

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

View solution in original post

5 REPLIES 5

shadowsports
Elite

Greetings,

I'm sorry you are in this dilemma.  Neither of the items you "cleaned" are considered serviceable by the end user.  The ink absorber once full typically shuts printing down until the service counter is reset.  The tool to do this is also not provided by Canon to the general public, but almost anything can be found on the internet.  Not sure when you got your 9000. but its been around for quite a while.  Its going on 14 or 15 years now.  I would not be surprised if it's printhead had decided to give up.  3rd party inks are likely fine, but Canon ink will in the majority of cases always work better and provide consistent results.  I wouldn't spend any $$$ on this printer.  Its not classic, but I guess somewhat vintage.  If you've owned it for 10 yrs or more...  you have received your money's worth from it.  I know the 9000 and MKII are highly prized amongst long time owners.  I just can't recommend (with a good conscience) that you pour more $$$ into something and end up disappointed.  New printheads are costly.  If you buy one and it doesn't work out, that would be a real bummer, as that money could have been put towards a newer device.  Tough decision.  Good luck.

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

StacyJax
Apprentice

This helps, thanks. I'm going to look into a new printer.

Switz7
Apprentice

StacyJax - since you have experience with a problem I am having, can you answer a question about the Pro9000?

Is the ink absorber a completely separate unit from the print head? I want to swap out the ink absorber but I'm not clear

as to how to get to it. Thanks for any help, I know this is old news!!!

Yes, there is a long, thin sponge-y thing below. You can see it when you remove the print head unit. The sponge fits along the length, maybe about 10" long. Be gentle with it, it's kind of flimsy and has little holes in it where it fits into the printer.

Thanks - going to give it a shot! I know people say "old printer" - give it up. I loved this tho and

it never failed me until after I printed a large document of black & white lists. Must have clogged

the thing. Gonna give this a try!

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM