Help with CD Printing on Canon Pro-100 / Windows 8.1

[saiine]

I have been attempting to get the printable DVD function to work via Canon My Image Garden and have not been successful. I have followed the instructions online but am not receiving the expected prompt which informs me to load the disc tray into the printer.

Once I click 'Print' in My Image Garden I receive the following message "The printer CANON PRO-100 needs your attention". 

The disc tray is not in the printer, as the instructions state to begin printing without it in. 

I am confused and have not been able to find anything about this.

Help?

[jrhoffman75]

I have never printed a CD, but I tried it to see if I could help.

I chose new CD, clicked Edit, got a white CD image, didn't try to add any image for this test and clicked Print.

i got this screen:

[ebiggs1]

You got Easy Photo Print EX with your printer.  Use it and just follow the steps.  I have used it hundreds of times.  Put the DVD holder in and match up the arrows.  Send your project from EPP.