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Help - can't get Canon Pro 100 Printer to Print, says "Printer not responding" every time....

OverRunWithSons
Contributor

I have no idea where to go from here, what to do to get my Printer to print again.. help !  There is no code, the Wi-Fi botton it lit up, trying to use My Image Garden as thats all I have ever used... don't know how or what else to use, I am trying to print a 13 x 19 photo , it's 8 something MB's.     If anyone can give me some guidance.. this is the 1st time I had trouble with printing giving me this message .

 

 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, OverRunWithSons!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

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