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New Contributor
Posts: 3
Registered: ‎03-14-2021

Color Failure: Canon Pro 9000 Mark II. Multiple colors not printing.

Hi! I just got a used Canon Pro 9000 Mark II, and I was running into a few problems getting it to work. The red, cyan, magenta, and yellow work, but the black, green, photo-cyan, and photo-magenta do not. I have attached a photo below of the print test.

 

The green seems to have blue columns on either side of the G, and the photo-cyan and photo-magenta have yellow columns. Not sure if those are indicative of any problems?

 

The previous owner mentioned that they cleaned the print head, but I could try a deeper clean if anyone thinks that is the issue. Does anyone have advice on how to proceed? 

 

Thank you in advance!

 

Print Test

VIP
Posts: 8,418
Registered: ‎11-13-2012

Re: Color Failure: Canon Pro 9000 Mark II. Multiple colors not printing.

Welcome to the forum.

 

The easiest is to try a deep cleaning via the printer driver and see if that resolves the issue.

 

Other than that it could be a defective head or perhaps a problem internal to the printer.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 3
Registered: ‎03-14-2021

Re: Color Failure: Canon Pro 9000 Mark II. Multiple colors not printing.

Sorry for the late reply! Yes, I tried cleaning the entire print head and the sponges at the top with some alcohol today for about half an hour, and did a deep cleaning after that. 

 

Unfortunately, it looks like the red has stopped working now as well. Interestingly, I get cyan-colored bars next to the R. I'm still confused whether the different colored bars next to the color labels are indicative of some problem I can look into, but I'll keep looking!

 

165754537_474894306889450_3781175136419469564_n.jpg

New Contributor
Posts: 3
Registered: ‎03-14-2021

Re: Color Failure: Canon Pro 9000 Mark II. Multiple colors not printing.

I just did a bit more cleaning and pushed some alcohol through each of the clogged colors, and there's a huge difference! There's still some discoloration on the side bars, but I'm going to continue cleaning the print head to see if I can completely remove the clogs. 

 165930637_753668668874332_2793081869046973670_n.jpg

VIP
Posts: 8,418
Registered: ‎11-13-2012

Re: Color Failure: Canon Pro 9000 Mark II. Multiple colors not printing.

Looks like you are on your way to getting the printer back functioning.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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