03-14-2021 09:55 PM
Hi! I just got a used Canon Pro 9000 Mark II, and I was running into a few problems getting it to work. The red, cyan, magenta, and yellow work, but the black, green, photo-cyan, and photo-magenta do not. I have attached a photo below of the print test.
The green seems to have blue columns on either side of the G, and the photo-cyan and photo-magenta have yellow columns. Not sure if those are indicative of any problems?
The previous owner mentioned that they cleaned the print head, but I could try a deeper clean if anyone thinks that is the issue. Does anyone have advice on how to proceed?
Thank you in advance!
03-15-2021 02:45 PM
Welcome to the forum.
The easiest is to try a deep cleaning via the printer driver and see if that resolves the issue.
Other than that it could be a defective head or perhaps a problem internal to the printer.
03-27-2021 07:03 PM
Sorry for the late reply! Yes, I tried cleaning the entire print head and the sponges at the top with some alcohol today for about half an hour, and did a deep cleaning after that.
Unfortunately, it looks like the red has stopped working now as well. Interestingly, I get cyan-colored bars next to the R. I'm still confused whether the different colored bars next to the color labels are indicative of some problem I can look into, but I'll keep looking!
03-27-2021 11:11 PM
I just did a bit more cleaning and pushed some alcohol through each of the clogged colors, and there's a huge difference! There's still some discoloration on the side bars, but I'm going to continue cleaning the print head to see if I can completely remove the clogs.
03-28-2021 05:58 AM
Looks like you are on your way to getting the printer back functioning.