04-05-2020 07:43 PM - edited 04-05-2020 07:50 PM
I havent been using my printer so i haven't been doing my firmwares updates like i should. I missed 1.2 and 1.3, now i want to update it to the latest firmware and it keeps giving me an error. I have tried my windows 10 and windows 7 and both are giving me the same error while updating the firmware. it shuts down the printer mid way and says it cannot connect to the printer. no data transfers. drivers are installed on the computer and it works, and it can print. i just want to update the firmware. If someone can kindly help me with this, thank you in advance.
09-05-2020 05:54 PM
09-05-2020 06:10 PM
01-20-2021 04:07 PM
01-20-2021 07:25 PM
Anyone try to update with new fw?
The newest version posted for Windows is still updater ver 1.3 (the subject of this long thread).
There appears to be a newer updater ver 1.4 posted for Mac, but I have no way to test that.
Support | Professional Inkjet Printers | PIXMA PRO-100 | Canon USA
01-20-2021 07:43 PM
Vers1.3 and 1.4 are different versions of the installer app for different versions of macOS. The firmware to be installed is the same. And the same upgrade problems exist b
01-21-2021 03:41 AM
04-07-2021 11:13 AM
I just tried this Firmware update 7 April 2021. I have both PC and MAC and neither was able to perform the update and had the same error as the OP.
Updater Versions tested:
Mac 1.4 on macOS Big Sur 11.2.1
Windows 1.3 on Windows 10 Pro Build 20H2 19042.867
08-12-2021 08:40 PM
i still get the error message. anyone have success with the update?
08-12-2021 08:55 PM
08-12-2021 09:03 PM
thanks for the reply. will keep the current 1.12 version
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