05-11-2013 07:28 PM
When I do a test print or alignment test there is no green output. Yet when I print pictures with green in it looks fine, Also, on the print head alignment print the cyan has lines in every regtangle, not one is solid colour. I have run the print head clean a number of times with no change. Anyone help?
Phil
05-11-2013 08:37 PM
Hi Wingston!
Welcome to The Canon Forums, and thank you for your inquiry! We appreciate your participation; however we need to let you know that your product seems to be a model that is not supported by our team here at Canon USA. The Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for the US market. If you live outside the United States, please click here and select your country or region for your support needs. Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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