06-14-2022 08:23 AM
I've got a Canon Pro 1000 printer and am working off a Mac via Lightroom. I'm having problems printing images with blue/green or turquoise. The blue/green colours do not print as I see them on my monitor. What is turquoise on my screen prints blue. My monitor is calibrated, I have completed a nozzle check, I have replaced all inks, I use the correct ICC profiles for the paper being used, I soft-proof before printing, but whatever I do, I cannot get an accurate colour representation. I have attached two images - a turquoise wave shot from my monitor and the same image printed, which is blue. I have sent previous images with turquoise seas to professional printers and they have come back perfect, but try as I may, I've been unable to print them successfully. Would love some help trying to resolve this issue.
06-14-2022 12:49 PM
Hi,
I would recommend contacting our phone support team for additional assistance. They can be reached by logging into your My Canon Account and going to your support options.
To create a Canon account, please click HERE to for the Canon Account page.
We look forward to hearing from you.
09-28-2022 12:24 AM
Hi Sally,
I am having the exact same issue with my Canon Pro 1000. It is driving me mad. Have you had any luck resolving it?
Cheers,
James
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.