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Canon Pro 1000 blue/green colour off

sallymason
Apprentice

I've got a Canon Pro 1000 printer and am working off a Mac via Lightroom.  I'm having problems printing images with blue/green or turquoise.  The blue/green colours do not print as I see them on my monitor.  What is turquoise on my screen prints blue.   My monitor is calibrated, I have completed a nozzle check, I have replaced all inks, I use the correct ICC profiles for the paper being used, I soft-proof before printing, but whatever I do, I cannot get an accurate colour representation.  I have attached two images - a turquoise wave shot from my monitor and the same image printed, which is blue.   I have sent previous images with turquoise seas to professional printers and they have come back perfect, but try as I may, I've been unable to print them successfully.  Would love some help trying to resolve this issue.Shot from the monitorShot from the monitorShot of printShot of print

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

 I would recommend contacting our phone support team for additional assistance. They can be reached by logging into your My Canon Account and going to your support options.

To create a Canon account, please click HERE to for the Canon Account page. 

We look forward to hearing from you. 

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