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Canon Print Studio Pro won't recognize network printer (pro 4100) on Windows 10

jshaw504
Apprentice

I recently purchased the Canon Pro 4100 printer and installed it successully.  However, every time I open Print Studio Pro in Photoshop it tells me "A printer supported by this software is not found..." and immediately closes.  

I can print from Photoshop and Lightroom without a problem, but Print Studio Pro won't even open without recognizing the printer.  I have downloaded and installed the latest drivers.  I have re-installed them over and over.  I am using the latest version of both Photoshop and Lightroom CC 2020.  

 

I have seen this exact problem solved on here but with a Mac.  I am running Windows 10.  Please help!  I don't know what I'm doing wrong...

2 REPLIES 2

jrhoffman75
Legend

Welcome to tne forum.

 

PSP is not compatible with that printer. You want to download Professional Print & Layout from the Canon support site.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Well that explains that.  Thanks John...appreciate the reply. 

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