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PIXMA PRO-100 smudges

Occasional Contributor

My PIXMA PRO-100 is still under warranty, but I cannot reach any live person at Canon, so I will try my question here.

In spite of repeated "bottom plate cleaning", smudges (both on test paper and on photos) remain. The nozzle test pattern is OK. What should I do? Replace all ink cartridges?



Product Expert
Product Expert

Hi entropy71,


Because there are various causes to smudging, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:




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