Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 2
Registered: ‎04-04-2020
Accepted Solution

Canon Pixma Pro 100s printing coloured bars or stripes

[ Edited ]

Hi folks,

 

I have a strange issue where the printer is printing these coloured bars or stripes down the side of the paper.


These are acting to squish the rest of the image to one side which warps its appearance. 

IMG_0936.JPG

 

It keeps coming out with various different colours. I have updated Canon Pixma Pro to 2.2.4, I'm using my MacBook Pro over a wireless connection. The MacBook Pro is 10.15.4 Catalina. Printer driver version is 16.40.1.0

 

 

Regards,

-Peter

Highlighted
New Contributor
Posts: 2
Registered: ‎04-04-2020

Re: Canon Pixma Pro 100s printing coloured bars or stripes

Ok so weirdly,

 

All I needed to do was renamed the file to something other than 'sheep.psd'!!!! works fine as long as I don't try to print something called sheep.psd. I have no clue why

Highlighted
Occasional Contributor
Posts: 5
Registered: ‎04-05-2020

Re: Canon Pixma Pro 100s printing coloured bars or stripes

I'm actually surprised the Pro 100 will print at PSD. A lot of printers won't. Have you tried exporting the image to another file type versus printing as PSD? E.g., A PDF or TIFF. Those formats keep the formatting and quality as is.

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement