02-22-2022 05:45 PM
I have a 2019 iMac Retina running Big Sur 11.6.4. I am using Photoshop cc 22 Version 23.2.
My Pixma Pro 100 will print from Lightroom but not Photoshop.
The print settings button will not come on if "Photoshop Manages color" is selected. I am then unable to set any of my paper settings. I chose the ITJ version of the printer (not AirPrint) and have tried many times to remove the printer and re-add it. All that did was create more work for me in restoring my preference presets. My inks are not run down, and I have cleaned the print heads.
I have downloaded and installed the latest printer driver available on the Canon site which seems to be the latest and also supposedly works with Big Sur.
If I allow the printer to manage colors, I can print, but then the color management is not right.
There appears to be a bug preventing the printer from understanding the photoshop print dialogue box. I have done many many shut downs and restarts and am unable to get the printer to print from Photoshop. Please advise.
Regards,
Lisa
02-24-2022 06:58 AM
I do not have that problem with my Pro-100. Try redownloading the Canon printer drivers and readding the printers That seems to sometimes correct printer issues.
Another thing to try is to use the Canon Professional Print & Layout plug-in. If that prints correctly it would imply it’s not a printer issue.
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