05-08-2020 10:30 PM
05-09-2020 07:17 AM
If cleanings haven't restored the red channel then it looks like you either need to purchase a new print head or utilize the unofficial cleaning methods you can find on the internet.
05-09-2020 09:04 AM
05-09-2020 09:07 AM - edited 05-09-2020 09:09 AM
I have never had to use a cleaning method, so I don't have a personal recommendation.
Canon does not recommend the water or windex methods psoted on the internet, but many people have used them successfully.
Here is one source: Use at your own risk.
https://www.youtube.com/watch?v=pEkKGBUSwNg
05-09-2020 11:19 AM
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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