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ipf670e Printhead error still after replacement

jcc147
Apprentice

My ipf670e printer got a "Printhead Error" and asked to replace a printhead.

A new printhead PF-04 was ordered to replace the one reported error.

After the replacement, the same message still persists.

Did I miss any step when replacing the head?

Any advice is appreciated.

2 REPLIES 2

Lithoman
Apprentice

What is the specific error? Do you visibly see air in the ink lines around the carraige?

jcc147
Apprentice

The exact message on the LCD screen is shown below. The same message got after the printhead was replaced with a new one. Air is existing in the ink lines. See photo below.

IMG_6172.jpegIMG_6177.jpeg

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