imageRUNNER ADVANCE 4545i gone from network

[mfdreyer_5150]

We just now had at least a 5 minute delay for the cannon printer to print labels from station we had to use our dymo printer while it froze.

After restarting that station both options for Cannon are back to 4235i we no longer see anything for 4545i

Network printer that is mapped.  Is this a driver issue?  Known?  

[Danny]

Thanks for joining the conversation, mfdreyer_5150!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!