imagePROGRAF PRO-4000 Squeaking Sound

[MrMike77]

My pro 4000 is making a high pitched squeaking sound when printing. The prints seem to be fine but it makes the noise which doesn't sound right. Anyone else have this issue and know a solution? 

[Patrick]

Hi MrMike77,

Because this issue is hardware related, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the noise and resolve it or provide you with your available service options.

[hollywoodstills]

Hey!  Did you find a resolution to this?  What happened?