c3826i won't email from storage box

[TPLinfo]

We are able to email scanned documents. We are unable to email the same documents when they are stored in a file on the printer. Has anyone else had this issue or know of a fix?

Thank you

[Stephen · Accepted solution]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!