Hi, jotee!
Waste toner containers are typically found in our imageRUNNER product line. While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
And if you have a printer from another Canon model line, please let us know and we'll point the way!
We hope this helps!
