01-15-2025 11:50 AM
Our office has an Image Pro Graph TX 3000. It requires the admin password to update firmware. However, when I put in the serial number, it showed that the password was wrong. No one who currently works in the office was around when this machine was purchased. We have reached out to the retired IT manager who states he never changed it. Is there a way to do a hard reset back to the factory settings so we can gain access?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.