cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Remove print jobs from "Accounting" page on iPF8400S

GabeCz
Apprentice

Hi.

We're about to clean up the testpages from our Accounting page of our iFP8400S plotter. Found in imagePROGRAPH Status Monitor Accounting tab. We only would like to have the actual prints that need to be billed. We removed the jobs from the plotter's hard drive (on the actual machine under stored jobs -> 00 or something. There's a way to erase the entire hard drive that we don't want either.

Now is there a way to remove certain jobs that kinda "stuck" in the Accounting and not visible anywhere else without erasing everything? Right click only shows details, and ink usage etc.

This article describes how to save, but not how to erase certain lines.

https://support.usa.canon.com/kb/index?page=content&id=ART116888

Thanks

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello,

If the jobs cannot be cleared out manually, they should eventually be able to be removed over time when other print jobs build up/clear in the queue.  To see if there are any other alternatives, please contact our support group at 1-800-423-2366.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Hi and thanks for your answer. That is unfortunate. So learning from it if we don't want test pages to show up there at all, can we just unplug the network cable, connect with USB, print the test page, remove the test page from the job list? Will it show up in Accounting if we do this?

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.