09-08-2022 02:16 PM
To avoid wasting paper on our TA-30 (something I have yet to figure out), I thought that I would try the "Canon imagePROGRAF Free Layout" software (Mac) that installed with the drivers. However, when I went to use it, I got a message saying that I couldn't use it because our printer wasn't registered. So I went online and registered the printer, I think, but the above software still won't work. If I registered the printer online, how does the software "know" that I've done that? The printer came with a paper registration form (paper ... really?!) - do I need to fill that out and return it?
09-14-2022 01:59 PM
Hi Mace65,
It is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.