cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Paper Jam Ipf670 and deleted paper types/profiles

snannings
Apprentice

For the first time in years i get a Paper Jam and can't fix it.
I can't see any jammed paper but it keeps saying there is.

I work on a mac with Catalina installed. Updated the firmware to the latest.

I hope someone can give me soms sollutions for this problem.

A second thing:
I tried some settings and accidently changed the list of paper types/profiles from the printer and can't select glossy photopaper 200 gram anymore. Doe anyboy know how to extent the list of papertypes?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello. 

If no obvious jams or obstructions can be found, we would have to advise that you contact our support group by dialing 1-800-423-2366, Monday - Friday 8:00 a.m. - 8:00 p.m. ET (excluding holidays). 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Avatar
click here to view the press release
Announcements