ImageRunner Advance C5535 III scanning issues after server update

[MB79]

I have recently updated our printer server and email server to Win Server 2022. The scan to email feature is working but with problems. Scanning more than 15 pages causes an error message and the job will fail. Any guidance would be greatly appreciated. 

[Danny]

Thanks for joining the conversation, MB79!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!