12-10-2022 12:18 AM
Hi, Just wondering if anyone else is having an issue with IPF6450 printer and Mac Ventura.
When printing I'm told the printer is not connected, I have done all the usual things like resting print defaults, deleting and re adding the printer.
Have updated the Firmware to 1.50
OS is up to date
Have installed latest driver from Canon site 5.50
System preferences will add the printer but if I do it via the IPF Printer Set Up software, it can't find it.
Any help is appreciated, cheers
01-16-2023 01:16 PM
There are many causes of the issue that you are experiencing. Because of this, it is recommended that you contact technical support via phone for further assistance. There is NO charge for this call. Please dial 1-800-423-2366, Monday-Friday 8:00 am to 8:00 pm Eastern Time, excluding holidays. A Technical Support Representative can determine the cause of the issue and assist you with installing the driver on your computer quickly via phone.
01-16-2023 04:35 PM
Thanks for your response, I'm in Australia, is there a support number for here??
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