cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon iPF8400se - Track Marks

doteyam
Apprentice

Looking for recommendations! Recently our Canon iPF8400se has been experiencing track marks. They seem to be mainly at the beginning of the print if we hold the paper down as it comes out. Otherwise, they carry down the whole print.

I have run the print head cleaning and also manually cleaned the print head which was just replaced a few months ago and suspect that the issue lies with these white rollers pictured below. We have cleaned the rollers and it still continues.

The track marks seem to only be an issue on our vinyl as we have run the same job on photo paper and there were no issues. We still have yet to test our larger roll of vinyl and matte paper, but it is on the to-do list. Suggestions would be much appreciated! 

363512607_834161415089995_3013304107695305606_n.jpg

 

363007375_759361912545137_1967638330299921738_n.jpg

 363510202_1340749866508845_5198049331306667200_n.jpg

 

363520159_833620978286357_7194331559767739090_n.jpg

 

1 REPLY 1

Danny
Moderator
Moderator

Thanks for letting us know what Canon product you've got. The imagePROGRAF iPF8400SE is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

Avatar
Announcements