05-31-2022 05:07 PM
While creating new profiles for my printers, I noticed that the Canon PRO-4100 is considerably more grainy than the PRO-1000. This grain is especially apparent in the yellows, but it exists across all colors. For months I thought this was just a limitation of the hardware, but now that I'm comparing the two printers side-by-side, it seems like the PRO-4100 may have an issue. The sample images I'm including here were produced using the same source image, software (Photoshop), paper (Hahnemuhle Hemp), and profile.
Has anyone else noticed grainy/noisy prints from the PRO-4100? I've tried a head cleaning, using different ICC profiles, and using different papers. I haven't done a system cleaning yet, but I wanted to check these forums before wasting anymore liquid gold than I already have trying to debug this issue.
In these images below, check out the color bands, especially the yellows...
PRO-4100:
PRO-1000:
06-07-2022 03:07 PM
Hello.
The graininess may be corrected with some of the adjustment options that are available on the PRO-4100. For additional assistance with this, please contact our phone support group at 1-800-423-2366, Monday - Friday 8:00 a.m. - 8:00 p.m. ET (excluding holidays).
09/26/2024: New firmware updates are available.
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