Canon Imagepress C710 - Printing From Memory Media Issue

[dbouley]

I am running a Canon Imagepress C710 and am not able to print files from the memory media. I see the files on the thumb drive, and I can select them, but the print option is dimmed. I have checked the settings and looked online for similar issues but have not been able to resolve this problem. Any guidance is greatly appreciated. 

[Danny]

Thanks for joining the conversation, dbouley!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER (and imagePRESS) series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!

[dbouley]

It's an Imagepress. 

[Danny]

Oops, my bad for the typo!  Nevertheless, the information also applies to products in the imagePRESS series.  Your dealer's ready to help!