Welcome to the forum!
While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you. Your office probably has a service contract with them, If you don't have a dealer and you're in the United States, please call us at 1-800-385-2155 and we will be happy to provide you with the names of dealers in your area. Thank you.
