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printer causes windows 10 to drop wifi connection

ksbic
Apprentice

Have a new dell laptop running windows ten.  When I turn on Canon 3620 it cause the laptop to lose the wifi connection. Also bumps my Note 8 off the wifi. Any ideas?

1 REPLY 1

Stephen
Moderator
Moderator

Hi ksbic!

 

So that the Community can help you better, we will need to know exactly what Canon equipment you're using and any error messages you're seeing.

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

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